tag:status.erudus.com,2005:/history Erudus Ltd Status - Incident history 2024-12-04T16:09:24.264+00:00 Erudus Ltd tag:status.erudus.com,2005:Incident/cm4a32nu1006bcqxcdyoc4en3 2024-12-04T16:09:24.264+00:00 2024-12-04T16:09:24.288+00:00 Services - Supplier & Public API V1 isn't accessible at the moment (automated) Type: Incident

Duration: 5 hours and 8 minutes

Affected Components: Supplier & Public API V1

Dec 4, 16:09:24 GMT+0
Investigating - Services - Supplier & Public API V1 cannot be accessed at the moment. This incident was created by an automated monitoring service..

Dec 4, 16:14:31 GMT+0
Resolved - Services - Supplier & Public API V1 is now operational! This update was created by an automated monitoring service..

]]> tag:status.erudus.com,2005:Incident/clw86sgsi486306omop3ith77cc 2024-05-15T19:00:16.001+00:00 2024-05-15T19:00:16.018+00:00 Services - Supplier & Public API V1 isn't accessible at the moment Type: Incident

Duration: 2 days, 2 hours and 1 minute

Affected Components: Supplier & Public API V1

May 15, 19:00:16 GMT+0
Investigating - Services - Supplier & Public API V1 We've been made aware of a possible service disruption. We will update you when we know more..

May 15, 19:50:16 GMT+0
Resolved - Services - Supplier & Public API V1 All services are now operational.

]]> tag:status.erudus.com,2005:Incident/clw86lzr890097bfokwdj5r226 2024-05-15T18:55:13.711+00:00 2024-05-15T18:55:13.711+00:00 Urgent system maintenance underway Type: Incident

Duration: 55 minutes

Affected Components: Menu Planner, Image Hub, Erudus System, Supplier & Public API V1

May 15, 18:55:13 GMT+0
Identified - We are implementing important changes to system following performance related issues experienced today. The system may be unavailable during this time..

May 15, 19:50:36 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.erudus.com,2005:Maintenance/clqxitcvm8691bcomvw1b7nht 2024-01-08T08:00:00.000+00:00 2024-01-08T08:00:01.000+00:00 Major changes and upgrades coming to Erudus! Type: Maintenance

Duration: 1 minute

Affected Components: Menu Planner, Image Hub, Erudus System, Supplier & Public API V1

Jan 8, 08:00:01 GMT+0
Identified - Maintenance is now in progress.

Jan 8, 08:00:00 GMT+0
Identified - Erudus is getting a major upgrade - improvements to the system, exciting new features, and additions that have come as a direct result of user feedback. The launch date is 8 January 2024 Please be aware that on this date, there will be some downtime of the Erudus platform. This should not last more than a few hours but if you do continue to experience issues please contact the Erudus Support team via support@erudus.com or on 0333 121 89 99. We’d like to thank you in advance for your support and patience with us as we implement these improvements to the system..

Jan 8, 08:00:01 GMT+0
Completed - Maintenance is now in progress.

]]> tag:status.erudus.com,2005:Incident/clktigzhk6648c8oq1fcuecsm 2023-08-02T09:13:56.442+00:00 2023-08-02T09:13:56.442+00:00 Issue with API service - unable to generate access tokens. Type: Incident

Affected Components: Supplier & Public API V1

Aug 2, 09:13:56 GMT+0
Resolved - We are ware of an issue and are currently investigating..

]]> tag:status.erudus.com,2005:Incident/cl6wgeew71048483x7ogxiom4b2g 2022-08-16T17:23:24.006+00:00 2022-08-16T17:23:24.023+00:00 Services - Supplier & Public API V1 isn't accessible at the moment (automated) Type: Incident

Duration: 40 minutes

Affected Components: Supplier & Public API V1

Aug 16, 17:23:24 GMT+0
Investigating - Services - Supplier & Public API V1 cannot be accessed at the moment. This incident was created by an automated monitoring service..

Aug 16, 17:24:03 GMT+0
Resolved - Services - Supplier & Public API V1 is now operational! This update was created by an automated monitoring service..

]]> tag:status.erudus.com,2005:Incident/cl6wgebgz1051704xyn1nsty9mgi 2022-08-16T17:23:19.571+00:00 2022-08-16T17:23:19.587+00:00 Applications - Recipe Builder isn't accessible at the moment (automated) Type: Incident

Duration: 1 hour and 32 minutes

Aug 16, 17:23:19 GMT+0
Investigating - Applications - Recipe Builder cannot be accessed at the moment. This incident was created by an automated monitoring service..

Aug 16, 17:24:50 GMT+0
Resolved - Applications - Recipe Builder is now operational! This update was created by an automated monitoring service..

]]> tag:status.erudus.com,2005:Incident/cl55oc9jp53287ecopslb65658 2022-07-03T18:56:11.605+00:00 2022-07-03T18:56:11.620+00:00 Erudus.com Website isn't accessible at the moment (automated) Type: Incident

Duration: 1 hour and 55 minutes

Affected Components: Erudus.com Website

Jul 3, 18:56:11 GMT+0
Investigating - Erudus.com Website cannot be accessed at the moment. This incident was created by an automated monitoring service..

Jul 3, 18:58:06 GMT+0
Resolved - Erudus.com Website is now operational! This update was created by an automated monitoring service..

]]> tag:status.erudus.com,2005:Incident/cl55o1wa094624ejn4idvwvh1v 2022-07-03T18:48:07.847+00:00 2022-07-03T18:51:14.248+00:00 Erudus.com Website isn't accessible at the moment (automated) Type: Incident

Duration: 3 hours and 7 minutes

Affected Components: Erudus.com Website

Jul 3, 18:51:14 GMT+0
Resolved - Erudus.com Website is now operational! This update was created by an automated monitoring service..

Jul 3, 18:48:07 GMT+0
Investigating - Erudus.com Website cannot be accessed at the moment. This incident was created by an automated monitoring service..

]]> tag:status.erudus.com,2005:Incident/cl55nturj32834ecop6ij1x936 2022-07-03T18:41:52.639+00:00 2022-07-03T18:41:52.655+00:00 Erudus.com Website isn't accessible at the moment (automated) Type: Incident

Duration: 1 hour and 16 minutes

Affected Components: Erudus.com Website

Jul 3, 18:41:52 GMT+0
Investigating - Erudus.com Website cannot be accessed at the moment. This incident was created by an automated monitoring service..

Jul 3, 18:43:07 GMT+0
Resolved - Erudus.com Website is now operational! This update was created by an automated monitoring service..

]]> tag:status.erudus.com,2005:Incident/cl4zjcj4v123041euofksqnuh1g 2022-06-29T11:49:48.895+00:00 2022-06-29T11:49:48.911+00:00 Erudus.com Website isn't accessible at the moment (automated) Type: Incident

Duration: 50 minutes

Affected Components: Erudus.com Website

Jun 29, 11:49:48 GMT+0
Investigating - Erudus.com Website cannot be accessed at the moment. This incident was created by an automated monitoring service..

Jun 29, 11:50:38 GMT+0
Resolved - Erudus.com Website is now operational! This update was created by an automated monitoring service..

]]> tag:status.erudus.com,2005:Incident/cl4okdabi102954frodthy9di9n 2022-06-21T19:32:55.806+00:00 2022-06-21T19:32:55.825+00:00 Erudus.com Website isn't accessible at the moment (automated) Type: Incident

Duration: 1 hour and 1 minute

Affected Components: Erudus.com Website

Jun 21, 19:32:55 GMT+0
Investigating - Erudus.com Website cannot be accessed at the moment. This incident was created by an automated monitoring service..

Jun 21, 19:33:56 GMT+0
Resolved - Erudus.com Website is now operational! This update was created by an automated monitoring service..

]]> tag:status.erudus.com,2005:Incident/cl4fxkd2a976550iof0jru0yi4 2022-06-15T18:32:25.377+00:00 2022-06-15T18:32:25.405+00:00 Erudus.com Website isn't accessible at the moment (automated) Type: Incident

Duration: 1 hour and 2 minutes

Affected Components: Erudus.com Website

Jun 15, 18:32:25 GMT+0
Investigating - Erudus.com Website cannot be accessed at the moment. This incident was created by an automated monitoring service..

Jun 15, 18:33:26 GMT+0
Resolved - Erudus.com Website is now operational! This update was created by an automated monitoring service..

]]> tag:status.erudus.com,2005:Incident/cl3nu2bzl128268ekol089re682 2022-05-27T02:36:52.401+00:00 2022-05-27T02:37:47.182+00:00 Services - Supplier & Public API V1 isn't accessible at the moment (automated) Type: Incident

Duration: 55 minutes

Affected Components: Supplier & Public API V1

May 27, 02:37:47 GMT+0
Resolved - Services - Supplier & Public API V1 is now operational! This update was created by an automated monitoring service..

May 27, 02:36:52 GMT+0
Investigating - Services - Supplier & Public API V1 cannot be accessed at the moment. This incident was created by an automated monitoring service..

]]> tag:status.erudus.com,2005:Incident/cl26kd2ee7595599oerp69qmks 2022-04-19T19:53:29.701+00:00 2022-04-19T19:54:24.176+00:00 Erudus.com Website isn't accessible at the moment (automated) Type: Incident

Duration: 55 minutes

Affected Components: Erudus.com Website

Apr 19, 19:54:24 GMT+0
Resolved - Erudus.com Website is now operational! This update was created by an automated monitoring service..

Apr 19, 19:53:29 GMT+0
Investigating - Erudus.com Website cannot be accessed at the moment. This incident was created by an automated monitoring service..

]]> tag:status.erudus.com,2005:Incident/cl267z8qy3004688unbd8dxtce7 2022-04-19T14:06:49.353+00:00 2022-04-19T14:06:49.372+00:00 Erudus.com Website isn't accessible at the moment (automated) Type: Incident

Duration: 39 minutes

Affected Components: Erudus.com Website

Apr 19, 14:06:49 GMT+0
Investigating - Erudus.com Website cannot be accessed at the moment. This incident was created by an automated monitoring service..

Apr 19, 14:07:27 GMT+0
Resolved - Erudus.com Website is now operational! This update was created by an automated monitoring service..

]]> tag:status.erudus.com,2005:Incident/cl26770qo211899hn6ivfll8n5 2022-04-19T13:44:52.607+00:00 2022-04-19T13:44:52.630+00:00 Erudus.com Website isn't accessible at the moment (automated) Type: Incident

Duration: 1 hour and 14 minutes

Affected Components: Erudus.com Website

Apr 19, 13:44:52 GMT+0
Investigating - Erudus.com Website cannot be accessed at the moment. This incident was created by an automated monitoring service..

Apr 19, 13:46:06 GMT+0
Resolved - Erudus.com Website is now operational! This update was created by an automated monitoring service..

]]> tag:status.erudus.com,2005:Incident/cl23ufmfq6748537zn6olcadpey 2022-04-17T22:12:06.614+00:00 2022-04-17T22:12:06.639+00:00 Erudus.com Website isn't accessible at the moment (automated) Type: Incident

Duration: 50 minutes

Affected Components: Erudus.com Website

Apr 17, 22:12:06 GMT+0
Investigating - Erudus.com Website cannot be accessed at the moment. This incident was created by an automated monitoring service..

Apr 17, 22:12:55 GMT+0
Resolved - Erudus.com Website is now operational! This update was created by an automated monitoring service..

]]> tag:status.erudus.com,2005:Incident/cl1lkhtf19553437rn480biek0x 2022-04-05T03:14:01.645+00:00 2022-04-05T03:14:01.673+00:00 Erudus.com Website isn't accessible at the moment (automated) Type: Incident

Duration: 1 hour and 58 minutes

Affected Components: Erudus.com Website

Apr 5, 03:14:01 GMT+0
Investigating - Erudus.com Website cannot be accessed at the moment. This incident was created by an automated monitoring service..

Apr 5, 03:15:59 GMT+0
Resolved - Erudus.com Website is now operational! This update was created by an automated monitoring service..

]]> tag:status.erudus.com,2005:Incident/cl1bwga6x1244777snebiu8zboq 2022-03-29T08:51:03.704+00:00 2022-03-29T08:51:03.723+00:00 Erudus.com Website isn't accessible at the moment (automated) Type: Incident

Duration: 54 minutes

Affected Components: Erudus.com Website

Mar 29, 08:51:03 GMT+0
Investigating - Erudus.com Website cannot be accessed at the moment. This incident was created by an automated monitoring service..

Mar 29, 08:51:56 GMT+0
Resolved - Erudus.com Website is now operational! This update was created by an automated monitoring service..

]]> tag:status.erudus.com,2005:Incident/cl18lvrz33257749jn3jkrlae0f 2022-03-27T01:31:52.287+00:00 2022-03-27T01:31:52.308+00:00 Erudus.com Website isn't accessible at the moment (automated) Type: Incident

Duration: 1 hour and 1 minute

Affected Components: Erudus.com Website

Mar 27, 01:31:52 GMT+0
Investigating - Erudus.com Website cannot be accessed at the moment. This incident was created by an automated monitoring service..

Mar 27, 01:32:52 GMT+0
Resolved - Erudus.com Website is now operational! This update was created by an automated monitoring service..

]]> tag:status.erudus.com,2005:Incident/cl18kydqp17075485odzv7n7iiy 2022-03-27T01:05:54.193+00:00 2022-03-27T01:05:54.212+00:00 Erudus.com Website isn't accessible at the moment (automated) Type: Incident

Duration: 58 minutes

Affected Components: Erudus.com Website

Mar 27, 01:05:54 GMT+0
Investigating - Erudus.com Website cannot be accessed at the moment. This incident was created by an automated monitoring service..

Mar 27, 01:06:51 GMT+0
Resolved - Erudus.com Website is now operational! This update was created by an automated monitoring service..

]]> tag:status.erudus.com,2005:Incident/cl18jb6sc99721570on551dvjd1 2022-03-27T00:19:52.474+00:00 2022-03-27T00:19:52.498+00:00 Erudus.com Website isn't accessible at the moment (automated) Type: Incident

Duration: 1 hour and 5 minutes

Affected Components: Erudus.com Website

Mar 27, 00:19:52 GMT+0
Investigating - Erudus.com Website cannot be accessed at the moment. This incident was created by an automated monitoring service..

Mar 27, 00:20:56 GMT+0
Resolved - Erudus.com Website is now operational! This update was created by an automated monitoring service..

]]> tag:status.erudus.com,2005:Incident/ckyuikh0436644p7neb7117my9 2022-01-25T19:30:54.868+00:00 2022-01-25T19:30:54.877+00:00 Services - Supplier & Public API V1 isn't accessible at the moment (automated) Type: Incident

Duration: 1 hour and 22 minutes

Affected Components: Supplier & Public API V1

Jan 25, 19:30:54 GMT+0
Investigating - Services - Supplier & Public API V1 cannot be accessed at the moment. This incident was created by an automated monitoring service..

Jan 25, 19:32:16 GMT+0
Resolved - Services - Supplier & Public API V1 is now operational! This update was created by an automated monitoring service..

]]> tag:status.erudus.com,2005:Incident/ckyuh99ln613121npojpko3ziku 2022-01-25T18:54:12.442+00:00 2022-01-25T18:58:10.380+00:00 Services - Supplier & Public API V1 isn't accessible at the moment (automated) Type: Incident

Duration: 3 hours and 58 minutes

Affected Components: Supplier & Public API V1

Jan 25, 18:58:10 GMT+0
Resolved - Services - Supplier & Public API V1 is now operational! This update was created by an automated monitoring service..

Jan 25, 18:54:12 GMT+0
Investigating - Services - Supplier & Public API V1 cannot be accessed at the moment. This incident was created by an automated monitoring service..

]]> tag:status.erudus.com,2005:Incident/ckyssmnvr213741o6oqriz2s5qr 2022-01-24T14:37:00.903+00:00 2022-01-24T14:37:00.931+00:00 Erudus.com Website isn't accessible at the moment (automated) Type: Incident

Duration: 2 hours and 24 minutes

Affected Components: Erudus.com Website

Jan 24, 14:37:00 GMT+0
Investigating - Erudus.com Website cannot be accessed at the moment. This incident was created by an automated monitoring service..

Jan 24, 14:39:24 GMT+0
Resolved - Erudus.com Website is now operational! This update was created by an automated monitoring service..

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